SMART SLEEP COACH BY PAMPERS™ APP

Sleep training is the process of helping your baby fall asleep independently, so they can fall asleep faster, stay asleep longer and put themselves back to sleep if they wake up during the night.

Yes, parents who have used the Smart Sleep Coach have seen results up to 3x faster than parents who did not.

You will start to see sleep improvements in a matter of days. Proven methods matched with powerful technology will be able to line up sleep with your baby's natural rhythms, and notifications are there to keep you on track. It's 100% worth it!

At the moment, our lock screen widget is only available on iPhones, with iOS 16 or more.

Here’s how to enable Live Activities for the app:

  1. Check your iPhone settings: iPhone Settings -> Face ID & Passcode -> make sure “Live Activities” is toggled on.
  2. Make sure it’s enabled for Smart Sleep Coach: iPhone Settings -> Sleep Coach -> Live Activities -> “Allow Live Activities” and “More Frequent Updates” should be toggled on.

Next time you start a sleep, you should see the lock screen widget appearing for you.

If this hasn't worked for you, here are more troubleshooting steps you can take:

  • Try enabling and disabling airplane mode. In some cases, this can fix the problem as doing it will reset the network connectivity on your iPhone.
  • Check if any other devices are being used. Due to iOS limitations, live activities can only be displayed on one device at a time. This means it will only show up on the device that started the sleep event.

For further assistance, please contact us.

The Smart Sleep Coach features 1-click sleep tracking and a dynamic schedule that updates automatically so you never need to calculate another wake window or when your baby’s next nap should be – think of all the time that will save!

While the Smart Sleep Coach will work on iPad, it has not been specifically designed for use on an iPad so you may notice a few imperfect design proportions.

Yes, sleep training is safe and healthy for your baby, it’s scientifically proven. By building a foundation of healthy sleep habits for your baby you’re nurturing their brain and body development, behavior, and learning. You can even reduce the risk of obesity.

The Smart Sleep Coach app was developed together with Dr. Canapari, a pediatrician who specializes in caring for children with sleep issues, Kylee Money & Mandy Treeby, both sought-after sleep coaches, and pediatric sleep consultants and Yael Shy, experienced mind-set coach.

Our custom sleep plans use proven methods that are both safe and effective at improving babies’ sleep.

After you complete a series of mini-courses, you will provide input on your parenting style and preferences – we use this to customize a method and sleep plan designed to specifically address your sleep challenges and needs.

Many parents who use the Smart Sleep Coach consistently report sleep improvements in as little as 7 days. But of course, every baby is different so it’s hard to give a perfect answer.

Healthy sleep habits can begin the day you bring your baby home from the hospital, our scheduling tool is crafted to align with your baby’s natural sleep rhythms and support you as they grow. Sleep is a journey you’ll go on together. Everything from creating a bedtime routine and an ideal sleep environment can set you up for sleep success from the beginning.

By around 4-months old, you can teach your baby how to fall asleep independently. It’s a good idea to check with your pediatrician if your baby is ready before starting this process.

It’s never too late! Right now, the Smart Sleep Coach is designed to support babies 0-24 months.


Yes, the Smart Sleep Coach by Pampers™ app is available in select markets around the world, and we are continuously working to serve parents in more countries! Follow our Instagram and TikTok pages to get live updates.

We took the best of what's on the market today and put it into a single, app based solution combining proven sleep science, with powerful AI tools to automatically adjust and optimize sleep times to match your babies natural rhythms. That's what makes us breakthrough!

No problem, you can update the app with their daycare naps when you pick them up and the Smart Sleep Schedule will automatically update for you!

BILLING & ACCOUNT

To change your phone number, go to smartsleepcoach.com/change-phone-number and follow the on-screen instructions.

To reset your password, go to smartsleepcoach.com/reset-password and follow the on-screen instructions.

On iOS devices, you can share using Apple’s Family Sharing Feature. You will need to delete the app you have downloaded on his phone and then simply download the app using these instructions and log in with your credentials.

If you're using an Android device, please contact us at support@smartsleepcoach.com or fill in the form on this page.

All transactions and refunds are managed by the Apple App Store or the Google Play Store.

If you were charged for Smart Sleep Coach after purchasing a subscription on the Apple App Store or Google Play Store and would like a refund, you will have to request it via the store directly, as they handle refunds.

To request a refund on the Apple App Store, go to https://support.apple.com/en-us/HT204084 and follow the instructions on your screen.

To request a refund on Google Play Store, go to https://support.google.com/googleplay/answer/2479637 and follow the instructions on your screen.

Pro tip: use the phone that is connected to your apple account when going through the steps.

You can cancel at any time, and you will maintain access until the end of your original subscription period or until the end of your free trial. All transactions and refunds are managed by the Apple App Store or the Google Play Store.

To cancel your subscription on the Apple App Store:

  1. Open the Settings app
  2. Tap your name and then 'Subscriptions'
  3. Select Smart Sleep Coach by PampersTM
  4. Tap Cancel Subscription.

To cancel your subscription on Google Play:

  1. Open the Google Play Store
  2. Tap your profile icon, 'Payment & subscriptions', and then 'Subscriptions'
  3. Select Smart Sleep Coach by PampersTM
  4. Tap Cancel subscription
  5. Follow the onscreen instructions

Absolutely. Many of our parents purchase the app before their baby arrives so that they can be one step ahead of their baby’s sleep and implement healthy sleep habits from day one.